Last updated: 14/04/2023

FoodWalker, ACAI GROUP LIMITED, (“we,” “us,” or “our”) operates the https://market.foodwalker.co/ website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of personal information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy.

Information Collection and Use
We collect the following types of information from users for various purposes, including account creation, customer support, order processing, and marketing purposes:
Name, Email address, Phone number, Company details, Billing information. Additionally, we automatically collect information such as your IP address, device information, and browser type to improve our Service.

Third-Party Access to Information
We share your personal information with the following third parties for order fulfillment and customer service purposes: WooCommerce, Stripe and Dokan.

User Rights and Control
You have the right to access, modify, or delete your personal information. To do so, you can either send us a written email or log in to your account and manage your information directly. If you wish to opt-out of data collection and sharing, please send us a written email.

Users must be 18 years of age or older to use our Service.

Data Storage and Security
We will store your personal information for as long as the website is running and your account remains active. Inactive accounts will be reviewed annually, and data may be erased following an internal review. We use encryption and secure servers to protect your personal information, and our data is hosted on Cpanel.

International Data Transfer
Your personal information may be transferred to or stored in other countries, including the United States. We comply with the EU-US Privacy Shield framework to ensure the protection of your data during international transfers.

Updates to the Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date. We may also notify you via email or through a website banner.

If you have any questions about this Privacy Policy, please contact us:

Carrie Lau
Email: carrie@acai.group
Phone: +85297245335